When paying an invoice (CloudPit) or charging credits (Controlpanel) with bank transfer, please keep the following in mind:
- A bank transfer can take up to five days to be correctly displayed in our accounting platform. Please take that in consideration with renewing existing products or with paying for unpaid invoices.
- Always use either the invoice number (CloudPit) or the payment reference provided in the "Recharge credits"-menu (Controlpanel) when using a bank transfer.
- Both the invoice number and the payment reference are generated new each time and should only be used once.