Billing & Contract

User Account

• FAQ on the end of the Swiss easyname webserver

Contract

• Two Factor Authentication
• How can I upgrade or downgrade my webhosting contract?
• Where can I see my account transactions?

Billing

• How long does a bank transfer take?
• Where can I find my invoices?
• How can I set up and manage a direct debit or credit card?

Payment

• How can I get a refund for my easyname credit?
• How much credits do I have?
• How does the Credit System of easyname work?
• How do I add Credits?

Termination

• What does the status billwithdrawn mean?
• Can I cancel/terminate my domain immediately?
• How do I cancel my domain?