For a website to be displayed when accessing a domain, the web server requires a so-called start file.
This file is loaded automatically without needing to be specified in the URL.
If this file is missing or located in the wrong directory, the server cannot assign any content.
Instead, either nothing is displayed or a file list of the folder is shown.
In easyname Hosting, the webspace supports multiple domains. Each domain uses its own directory within the entire webspace.
Therefore, the start file must be located in the correct directory of the respective domain.
Valid Start Files
Typical filenames that are automatically recognized:
index.htmlindex.htmindex.php
The server checks these files in a set order and loads the first matching file.
Common Causes
- No start file present in the domain directory
- File incorrectly named (e.g.,
index.html.txt) - Case sensitivity is incorrect (
Index.html) - File placed in the wrong directory
- Contents are located in a subfolder instead of directly in the domain directory
Solution
- Correctly name the start file (
index.htmlorindex.php) - Upload the file to the correct domain directory
- Move contents from subfolders to the main directory
- Remove incorrectly named or duplicate files
Result
As soon as a valid start file is located in the correct domain directory, the website will be displayed correctly when the domain is accessed.