User Account
- Two-Factor Authentication
- Where can I find my Support PIN?
- Frequently Asked Questions about the Replacement of the Swiss Web Server by easyname
- How to Store a Data Processing Agreement (DPA)
- Where can I find my customer number?
- How can I update the contract details of my account? (Billing address, account holder, etc.)
Contract
- Advance Notice for PHP Extended Support (Web Version)
- How can I upgrade or downgrade my web hosting?
- What are the cancellation periods and where can I find them?
- How can I revoke or cancel my order?
- How can I pay and what payment methods are available?
- How do I carry out a domain owner change?
Billing
Payment
- How can I recognize phishing emails and fake payment requests?
- Reasons and Costs for a Direct Debit Reversal
- How do I cancel a direct debit authorization?
- How do I register my bank account for recurring payments?
- How do I initiate a credit card direct debit?
- Debiting of Outstanding Amounts at a Different Time