Domain Transfer to easyname Without Service Interruptions

If you want to transfer your domain including website and email addresses to easyname, you should follow the steps in the correct order. This will help avoid downtime for your website or email services.

Table of Contents

• Prepare Domain and Services in CloudPit
• Prepare Domain and Services in the Control Panel
• Which Domain Extensions Can Be Transferred to easyname?

Prepare Domain and Services in CloudPit

Add External Domain

First, add the domain as an external domain in CloudPit. The domain remains registered with the current provider.

Open your web hosting package in CloudPit. Click on MORE and then on Add External Domain.

CloudPit will show you an individual TXT record to confirm ownership. This record starts with site-verification=.

Enter this TXT record with your domain’s current DNS provider.

Prepare DNS Records

For the external domain, open MORE → External Domain Setup.

For an interruption-free migration, first select that DNS management remains with the current provider.

Then copy the required DNS records from the wizard and enter them at your current DNS provider.

If you want to use only the easyname email service, the following entries are typically required in CloudPit:

• MX records for email reception
• TXT records, such as SPF or DKIM entries
• Additional DNS records, if shown in the wizard

Create Email Addresses and Mailboxes

If you want to keep email addresses from your current provider, create them in CloudPit before switching.

To do this, open Email → Email Addresses in your web hosting package and create the required addresses and mailboxes.

Transfer Website

Transfer your website data and, if applicable, databases to easyname.

More information can be found here: How can I transfer my website to easyname?

Start Domain Transfer

Start the domain transfer only after the website, email addresses, and DNS records are prepared.

Then contact support to initiate the domain transfer.

Prepare Domain and Services in the Control Panel

Prepare DNS Records

Obtain all required DNS records from your current provider, especially:

• A records
• MX records
• TXT records
• SRV records, if available

Then enter these records in the Control Panel under Domains → DNS for the affected domain.

A records and MX records only need to be copied if the website or email services should continue to point to the current services.

Create Email Addresses and Mailboxes

If you want to keep email addresses from your current provider, create them in the Control Panel before switching.

Open Web Hosting → Email Mailboxes and create the required mailboxes.

Then create the required email addresses under Domains → desired domain → Email and link them to the appropriate mailboxes.

Start Domain Transfer

Start the domain transfer only after the website, email addresses, and DNS records are prepared.

Open Domains → Transfer Domains in the Control Panel.

Add the desired domain transfer to the shopping cart.

During checkout, activate the option Automatically configure domain(s) (recommended).

This will switch the nameservers to easyname. If all DNS records have been correctly transferred beforehand, the website and email services will remain accessible.

Which Domain Extensions Can Be Transferred to easyname?

Not every domain extension can be registered or transferred to easyname. Availability depends on technical, legal, contractual, or registry requirements.

The authoritative source is always the Domain and TLD List. A domain extension can only be registered or transferred if it is offered there, selectable, and available for the desired process.

If a domain extension is not offered in the Domain and TLD List, is not selectable there, or is not available for registration or transfer, then registration or transfer of that domain extension via easyname is not possible.